Monday 6 January 2014

8 musts for digital marketers in 2014

What an incredible time to be a marketer.
Digital marketing is the antithesis of many professions, in which you go to school or get training and perform basically the same job throughout your career. How many careers are so measurable and immediate? How many careers let you play with the latest cutting-edge technology? How many careers let you try something one day, then scrap it and try something entirely different the next? How many careers allow you to participate in an ever-changing array of client projects and campaigns?
2013 was an amazing year for those who've chosen digital marketing as their career path, and 2014 promises more of the same.
Aside from the hands-on, nuts-and-bolts skills that are required for success in e-commerce, SEM, mobile marketing, Web analytics, social media, and email, we can expect that in 2014 employers will emphasize eight key qualities when sizing up candidates.
1. Adaptability
Companies have never faced so much uncertainty and risk. In the space of only a few months they can slip from market leader to follower.
The ability to deal with major changes in the workplace, to complete projects with very little direction, endure stress, handle multiple priorities—these are among the most highly sought-after competencies that employers seek.
What might have been considered a crazy idea one day might be the next day's most anticipated experiment. Companies can test new ideas and try out new features on websites and get almost instantaneous results.
All businesses want their marketers to be adaptable, but in digital marketing that's especially important because the only thing that doesn't change is, well, change, so expect change to continue to be the norm in 2014.
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2. Collecting and analyzing data, and acting on the findings
Big data is getting even bigger. Digital marketers pore through mountains of data to understand consumer behavior and identify opportunities. They translate those insights into integrated marketing strategies across channels, with clear and measurable goals. They use advanced analytics to identify the media and audiences that will best reach those goals, and they quantify the value of each. They analyze results and strategize to deliver more of what's working, and less of what isn't.
If all this sounds familiar, expect to do even more of it in 2014.
3. Creative thinking
Some might describe this as "thinking outside the box." BusinessDictionary.com defines creative thinking as "a way of looking at problems or situations from a fresh perspective that suggests unorthodox solutions." However you wish to define it, I can't think of too many other professions where this applies more than in digital marketing, where new technologies are emerging at breakneck pace.
It's not always on the job description, but trust me: This will be a high priority for employers in 2014.
4. Comfort with technology
Employers have a very strong preference for candidates who are fluent in the technical aspects of digital marketing. That does not mean that you must be proficient in writing code; that's what programmers do. But technology is to digital marketing what a tailwind is to pilots: It's always pushing you forward, and the best digital marketers (just like good pilots) know how it works and use it to their advantage. Knowing technology also fosters greater collaboration with IT. You'll be using it even more in 2014.
5. Intellectual curiosity
In 2014, digital marketers will continue to be the trailblazers, those who boldly go where no marketer has gone before. Author Mark Goldblatt, who has researched the subject, states that what you know is not always as important as what you want to know. Look for more emphasis on not just the "what" and the "how," but also the "why." Knowing why some tactics work and why others don't-and learning from it to do it better the next time-will matter even more.
6. Thirst for knowledge
Digital marketing is, by definition, an exercise in lifelong learning, and there will be plenty more to learn in 2014. The day you quit learning is the day you should leave digital marketing as a career. Technologies and solutions that work today could be outdated tomorrow, and those very same innovations have never made it easier for learners to keep informed about the latest advancements with the help of media options like blogs, video, RSS feeds, and social networks.
7. Bridging the business and technological divide
I call these individuals the "techno-marketing hybrid." Can you stand comfortably with your feet in two different buckets-marketing and technology? Everything you do in digital marketing is made possible by the technology that takes place behind the pixels, but it's a theme you'll hear more of in 2014.
This ability to bridge the gap between business and IT and communicate technical ideas clearly and effectively to nontechnical people cannot be overstated. In the coming year, those who have that ability will be at a distinct advantage over those who don't.
8. Business acumen
Usually when you think of business acumen, you think of senior executives or other managers whose daily decisions and actions leave a direct impact on the operation and performance of the business. But it's becoming a crucial competency for more than just leaders.
Companies want all employees to understand that everything they do in some way affects the bottom line. Even for lower-level positions, employers expect candidates to be able to connect the dots between their day-to-day responsibilities and departmental goals.
In 2014, employers will be looking for digital marketers at all levels who are more business-savvy and who understand how their personal objectives support the company's overall strategy.
A version of this article first appeared on MarketingProfs. 
Source : http://www.ragan.com/Main/Articles/8_musts_for_digital_marketers_in_2014_47751.aspx#

Tuesday 24 December 2013

Five Gartner Digital Marketing Posts that Influenced My Thinking in 2013

2013 was a big year for Gartner for Marketing Leaders. We published a raft-load of research, débuted the Digital Marketing Transit Map, advised clients daily and—in the heat of it all—somehow managed to publish a couple hundred blog posts. Phew.
In 2013, my GML colleagues inspired me daily, but here is a sample of five posts that really stuck with me over the course of the year. They are, in no particular order:

It’s easy to get all lathered up about the disruptive potential of earned media to democratize audience reach. But, as Andrew Frank reminds us in this post, while “the industry’s tendency to focus on exceptional success stories can skew perception … most mature marketing organizations [recognize the rarity of viral content and] prefer to pay for predictable results rather than gamble against long odds with pure viral content.”
Like me, my colleague Marty Kihn is a bit of a word nerd. Also like me, he has a tendency to get nostalgic about a time when well-wrought prose was a reliable currency of trade. No longer, according to this mildly dystopian post on what he calls “the twilight of unsponsored truth.” But, despite its mournful tone, he leaves us with the vague suggestion that these structural changes offer hope for renewal, as word nerds find new professional paths and light shines on unsponsored truths in new and different ways.
For content marketers, nourishing the supply chain with rich creative output can be daunting. How do you feed the beast every day? My colleague Jennifer Polk says to do like Saturday Night Live does: Ask everyone to write. Better yet, make it part of their jobs. She reminds us that SNL has sustained its streak of 745 shows and 37 Emmy-winning seasons by spreading the creative burden across the cast members who must all write and perform. That may well be the answer to the content marketing bottleneck.
That a picture is worth a thousand words lives among the canon of clichés we’re taught to steer clear of in our rhetorical worlds. Of course my colleague Julie Hopkins knew better than to use this tired phrase, but still managed to impart its essential wisdom for any social marketer: commerce and community are catalyzed by pictures. She says that Houzz is one high-profile example of a community that’s proven the theory. If you ask me, Houzz is proof that the true potential of social commerce is far more than ads in a social stream; it’s all about the eye candy.
5. “Why CMOs Shouldn’t Shun Failure,” by Richard Fouts (@rkfouts)
It’s become fashionable to make peace with failure, where leaders embrace small defeats as key enablers of larger success. But I think more leaders embrace this idea in name alone, failing to truly inculcate risk-taking into a culture and allowing failure to continue on as the ultimate career cul-de-sac. In this short post, my colleague Richard Fouts reflects on his conversations with Adobe CMO Ann Lewnes who has made experimentation—and failure—important steps on the path to progress. She says, “We conducted a dozen experiments last year. Some of them were spectacular failures. Some were abandoned, others spectacularly succeeded after being reworked. But I’m okay with failure. We learn from it, and through our misfires, we come across new findings that we weren’t even looking for.”
You can read more from the Gartner for Marketing Leaders team here.
Source : http://blogs.gartner.com/jake-sorofman/five-gartner-digital-marketing-posts-that-influenced-my-thinking-in-2013/